Are you trying to find out where the nearest post office is located in Abu Dhabi? Unfortunately, postal services in the UAE might have been causing inconvenience to the locals. Unfavorable opening hours, limited scope of services offered by some post offices, and complex government procedures are the factors responsible for something that is supposed to take 15-30 minutes turning into a nightmare and taking several hours.
That’s why we have decided to create this post office guide.
From PO box applications, parcel delivery, and rentals to international EMS shipments, Al Butain Post Office UAE in Abu Dhabi will have everything you need. After reading this article, you will know how to visit this post office successfully.
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Where is the Al Butain Post Office UAE, Office Located in the UAE
Al Butain Post Office UAE is located in the Al Butain area, which is a part of the Abu Dhabi emirate. The post office has been constructed to serve both residents and commercial zones of this area.
Exact Address and Landmark Directions
The Al Butain Post Office UAE is located in the Al Butain area of Abu Dhabi. With the help of the “Emirates Post Al Butain” search query in Google Maps, you will be able to find the exact location of the post office. The Al Butain area is quite developed and surrounded by many local landmarks like mosques and commercial buildings.
With the help of the Emirates Post official website, you will be able to find the exact GPS coordinates of this post office beforehand at emiratespost.ae.
How to Get to Al Butain Post Office UAE by Car, Bus, or Taxi
By car, the post office is accessible from the center of Abu Dhabi through the main roads connecting Abu Dhabi with the Al Butain area. No obstacles appear along the way except for traffic jams (mid-morning and early afternoon).
By taxi or ride-hailing, you can just give your address or “Emirates Post Al Butain” to your driver. All taxi drivers in the UAE know all the locations of all post offices and on apps like Careem or Uber, it is easy to find the location.
By bus, you can use the Abu Dhabi Department of Transport route finder to find the nearest bus stop to Al Butain. Many bus routes pass through the Al Butain area and therefore, it is possible to reach the post office by bus if you don’t have your car.
As for parking, the post office usually has some parking spots nearby. The best thing to do is to visit there on a weekday morning and arrive no later than 9:00 AM.
Opening Hours of Al Butain Post Office UAE
This is the main problem that most people face when visiting any UAE post office. Arriving during non-working hours is one of the most common and preventable mistakes while visiting UAE post offices.
Regular Weekly Schedule
Al Butain Post Office UAE operates according to the standard schedule of Emirates Post:
- Monday to Friday – 8:00 AM to 3:00 PM
- Saturday – 8:00 AM to 12:00 PM
- Sunday – Closed
The above schedule coincides with the usual governmental schedule of Emirates Post branches in Abu Dhabi. However, it is better to check the current schedule by contacting the post office or calling their helpline (600 599 999) beforehand.
Ramadan Schedule of Al Butain Post Office UAE
During the Holy Month of Ramadan, all government organizations change their working schedule to comply with the requirements of those people who observe the Ramadan fast. Therefore, all Emirates Post branches, including Al Butain Post Office UAE, have reduced working hours for the same reasons.
Expect Al Butain Post Office UAE to operate from 9:00 AM to 2:00 PM during Ramadan. However, the schedule changes each year according to the Islamic calendar. The best thing to do is to check the Emirates Post app/website at the beginning of each Ramadan or call ahead of your visit.
Best Time to Visit to Avoid Long Queues
To minimize your waiting time, it is better to visit there on Tuesday/Wednesday between 8:00 AM and 9:30 AM. Weekday mornings become the least busy time for the post office in Al Butain. Mondays usually become the busiest days due to the backlog of the weekend.
Avoid visiting the post office between 12:00 PM and 1:00 PM because the counter becomes crowded and some employees have their lunch breaks. Weekdays at midday become the second least busy time after mornings.
Services Provided by Al Butain Post Office UAE in Abu Dhabi, UAE
It is always good to know what services are provided by the post office. Each Emirates Post branch offers a different set of services, so here is what you can expect from Al Butain Post Office UAE in Abu Dhabi.
Standard Mail & Parcel Services
This is the main service of any Emirates Post branch and Al Butain Post Office UAE branch offers it well:
- Domestic letter and parcel delivery – delivery of mail to any UAE address using standard or priority delivery services
- International letter and parcel shipping – shipping of letters or parcels abroad using the Emirates Post international network
- Registered mail – trackable delivery with guaranteed delivery
- Express and priority mail – fast delivery of parcels in Abu Dhabi or internationally
It is always good to consult the counter employees about the type of service you need in case if you are shipping important or time-critical parcels.
PO Box Services at Al Butain
Having a PO Box is necessary in the UAE since banks, government organizations and landlords require a PO Box number in their documents.
At Al Butain Post Office UAE, you can:
- Apply for a new PO Box in person with the necessary documents
- Renew an old PO Box before the expiration date
- Upgrade your PO Box if you need a bigger one
- Collect your mail and parcels delivered to your registered PO Box
Annual PO Box fees in the UAE depend on the size and location of the box. Standard residential PO Boxes cost from AED 250 to AED 500+, depending on the size of the box. Commercial PO Boxes cost more. For more pricing information, you can ask counter employees or visit emiratespost.ae.
Financial & Government-Linked Services
Many Emirates Post branches offer various financial and governmental services besides the mail. At Al Butain, you can use:
- Utility and government fee payments at the counter
- Money transfer services through the endorsed service providers
- Submission of smart government-linked forms and applications
- Processing of certain Emirates ID services, depending on the current service availability at the branch
However, it should be noted that different post offices offer different services and therefore it is better to call ahead if you are planning to visit for financial or governmental purposes.
Courier & EMS Services
For international shipments, EMS is your choice at the Emirates Post branch. You can use:
- Trackable delivery of your shipment to 180+ countries
- Competitive rates compared with private couriers for documents and parcels
- Insurance services for your shipments
- Purchase of packing materials at the counter
In case you are shipping many parcels, it is better to consult employees about account options.
Digital & Self-Service Options
You don’t necessarily have to visit the post office for every activity. Digital services of Emirates Post allow you to do several things remotely:
- Parcel tracking on emiratespost.ae or via the Emirates Post mobile app
- PO Box renewal through the app without visiting the branch
- Calculation of shipment cost using the online rate estimator
- Finding the closest post offices with the in-app branch finder
It is always good to use the Emirates Post app beforehand. This will allow you to check the queue levels, track your shipment and renew your PO Box remotely from your phone.
How to Apply for a PO Box at Al Butain Post Office, UAE– Step-by-Step
If you haven’t applied for a PO Box yet, it is high time to solve this problem. It is easier than you think.
Here is the step-by-step process of applying for a PO Box at Al Butain Post Office UAE:
- Checking your eligibility – only UAE residents and nationals are eligible for a PO Box. Moreover, businesses can apply for a PO Box if they have a registered trade license.
- Collection of the necessary documents – you will need your Emirates ID, a copy of your residence visa and a passport copy. Businesses will also need a copy of their trade license and Memorandum of Association if applicable.
- Visit the Al Butain branch during working hours and go to the PO Box services counter.
- Fill in the application form – employees at the counter will assist you, or you can fill in the form yourself.
- Choose your box size – there are three sizes available: standard, medium, and large. Choose the appropriate size depending on the frequency of your mail delivery.
- Pay annual fee – prices depend on the size of the PO Box. Payment can be made either in cash or with a card.
- Receive PO Box number and key/access code – it is time to start using your PO Box.
Alternatively, you can start the application online at emiratespost.ae and then finalize it at the branch.
Expats’ tip: once you receive the PO Box number, write it down on your phone immediately. This number will become one of the most frequently used numbers in the UAE.
Al Butain Post Office UAE Contact Information – Phone, Email & More
Before visiting the post office, here is the contact information you will need:
- Emirates Post National Helpline – 600 599 999
- Official Website – emiratespost.ae
- Mobile App – available for iOS and Android devices
- Email – available through the contact form on the official website
- Social Media – Emirates Post is active on Instagram, Twitter, and Facebook with the username EmiratesPost
In case you have lost your parcels, delivery problems or general service issues, the fastest way to solve the problem is to call the national helpline. If you want to solve your problem remotely, you can use the Emirates Post customer portal to submit your request on emiratespost.ae.
Practical Tips Before You Visit Al Butain Post Office UAE
Some preparation will definitely help you to make your post office visit easier. Here is what UAE residents do before visiting any post office.
What to Bring With You
Don’t visit the post office unprepared. Prepare the following before leaving home:
- Emirates ID – necessary for almost every counter service
- Delivery notification slip – the important document for parcel collection
- Copy of your visa – for PO Box applications and some financial services
- Reference/tracking number – it will help you to minimize your waiting time
- Payment methods – accepted in both cash and card (depending on the particular transaction)
Common Mistakes Expats Make at UAE Post Office
Some mistakes lead to wasting unnecessary time:
- Visiting the post office during prayer times without considering the temporary closure of the post office at certain times
- Visiting the post office without the delivery notification slip, thinking that your Emirates ID is enough
- Thinking that all branches provide the same services, always check beforehand before visiting for any particular service
- Not checking the queue level or tracking your parcel through the Emirates Post mobile app beforehand
Accessibility & Family-Friendly Notes
All Emirates Post branches in the UAE are accessible and family-friendly. They usually provide the following:
- Wheelchair accessible entrance and counters
- Special counters for ladies, senior citizens and disabled persons
- Air-conditioned waiting area with comfortable seating
Thus, if you are planning to visit the post office with kids or have some special needs, come there beforehand to get priority services.
Other Emirates Post Branches Near Al Butain Area
In case the Al Butain Post Office UAE becomes closed or overcrowded or doesn’t provide the service you need, here are the branches you may need:
- Mussafah Post Office – serves services to the residential and industrial Mussafah area, which is located near the Al Butain corridor
- Mohammed Bin Zayed City Post Office – a well-equipped branch serving services to one of the largest residential areas in Abu Dhabi
- Central Abu Dhabi Post Office – the main post office in Abu Dhabi with a wide range of services
For alternative private courier services, you can use the services of Aramex, DHL, and FedEx, which are located in Abu Dhabi.
Want to know more about UAE postal services? Read our guides about Emirates Post tracking, how to send an international parcel from the UAE, and our guide on UAE government services for expats in Abu Dhabi.
FAQs About Al Butain Post Office in UAE
What are the opening hours of Al Butain Post Office UAE ?
Al Butain Post Office UAE, usually operates from Monday to Friday from 8:00 AM to 3:00 PM and on Saturday from 8:00 AM to 12:00 PM. This post office is closed on Sunday and public holidays in the UAE. Working hours are reduced during the Holy Month of Ramadan – usually, they become working from 9:00 AM to 2:00 PM. Check the current hours of operation before visiting the post office at emiratespost.ae or by calling 600 599 999.
How can I apply for a PO Box at Al Butain Post Office UAE?
You can apply in person at the Al Butain branch by bringing your Emirates ID, a copy of your residence visa, and your passport. Businesses will also need a copy of the trade license. Alternatively, you can start the application online at emiratespost.ae and finalize it at the post office. The price of a PO Box starts from AED 250 and depends on the size of the box.
Can I collect a parcel at Al Butain Post Office UAE, without the notification slip?
Although it is highly recommended to bring your delivery notification slip and Emirates ID, parcel collection becomes possible with only your tracking number. Your counter employee will collect your parcel manually.
Does Al Butain Post Office UAE provide international shipping services?
Yes. As in the case of most of the Emirates Post branches, this one also provides EMS international shipping services to 180+ countries. EMS prices depend on your parcel’s destination, weight and delivery speed. You can estimate delivery costs on emiratespost.ae beforehand.
Is there parking at Al Butain Post Office UAE?
Yes. Parking becomes available near the post office. To park easily, it is better to visit the post office on a weekday morning – preferably before 9:30 AM. Parking will become more difficult to find during midday and early afternoon.
Conclusion
Now you know everything about the post office in Al Butain in Abu Dhabi, UAE. You know its exact location, working hours, the variety of services it provides, and what you need to bring there.
Whether you need to collect a parcel, apply for a PO box, or ship a parcel internationally using EMS services, you can rely on this post office to do all of it successfully.
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